Do you want to make better recruitment decisions with digital reference checking? Refapp offers a professional, safe and flexible reference taking.
To be able to use digital reference checking through Refapp, the company needs to have a signed agreement with Refapp. If there is no agreement - please contact: [email protected]
Enable Refapp integration in Talent Software:
Log in to Talent Software
Go to Settings > Integrations
Click + Add integration
Select Integration Partner * = Refapp
Fill in the Integration Key that you have received from Refapp
Add Refapp as a Pipeline step in Position
Go to Positions
Create + New Position or edit existing Position (Read here how to create a new Position)
Go to step 2. Pipeline step
Click Add + New Pipeline step
Fill in the name of the step and if needed instructions. (Recommendation name = Refapp Reference Checking)
Click at Test/Event
Select Refapp from the list
Select the type of Questionnaire
Go to step 4 and Publish the Position
Request references from candidate
Move the candidate to the pipeline step where Refapp Reference checking is added.
(If the responsible recruiter or team member has not previously created an account in Refapp, the person may receive an email with an invitation to create a profile in Refapp.se)
Go to the candidate card
Click on References
Open up Refapp by pressing the arrow
Click on the link to Refapp and you will now see that a project with the same name as your Position has been created in Refapp
Click on the Project to request references from the candidate or add them manually.
The candidate will now receive an email asking the candidate to submit names of references
Once the candidate has submitted names of References, this can be seen as status: Pending in Talent Software under the References tab.
An email is sent automatically to the Reference Persons
When the reference persons have answered, the names are marked in green in Refapp and in Talent Software the status will be changed to Completed
To see the answers, click on Refapp Reference Report. The result of the reference check is now displayed.
(Note: If you within the organization have several email domains or use an external recruiter in the position, you must ensure that they are allowed domains in Refapp, this is done as an administrator in Refapp)